OnCore Feedback
Why an On-Site Survey?
96% of unhappy experiences remain undiscovered and ignored on a typical on-line survey.
We developed eCritique using a counter, wall, or floor mounted kiosk to help close that gap with more reliable, honest responses.
What makes the OnSite Survey Kiosk more effective?
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OnSite surveys may be anonymous
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They are nonintrusive.
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They provide in-the-moment responses.
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OnSite surveys have proven to produce higher response rates.
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They are easy to implement.
Customized Branding. Upload your Logo, Customized Text, Language, Questions and Answer choices.
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Offline Mode. Capture responses even without WiFi, OnCore Feedback will auto sync once online.
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Kiosk Lock Mode. Kiosk Mode prevents anyone from closing the Survey. Leave it unattended and turned on 24/7 without concern.
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Real-Time Results. Responses are available immediately.
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Automatic E-Mail. Automatically e-mail negative responses to administration.
Survey Reset Timeout. Able to reset feedback survey back to the first question for incomplete surveys.
Question Logic. Setup logic to only display questions based on previous answers. Great way to pinpoint why customers are unhappy or happy.
Configure Remotely. Make changes to surveys and update the feedback kiosk survey in real time from anywhere.
Custom Keyboards. Keyboards designed to reflect the type of information requested.
Consider These Advantages
Manage Your Survey OnLine
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OnCore Feedback provides real-time summary of your responses accessible online from your browser.
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Manage all elements of your survey using your management portal.
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Create reports and charts and email them to management or team members.
Detailed Analytics
Display detailed reports of the responses to each question asked including date, time, location of Kiosk, language used, and initial response (Thumbs, Stars or Smileys.)
Multi Language Surveys
OnCore Feedback allows you to construct your survey in multiple languages, and allow your membesr to select the language they desire for taking your survey.
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Survey Types
Decide the type of survey you want to start with - Thumbs Up or Down, Star Rating, or Smiley Faces.
Thumbs
Stars
Smileys
Analytics
OnCore Feedback provides a series of reports and graphs to reflect the results of your survey. It also allows you to control your survey online using any browser.
Reports
Graphs & Charts
Online Administration
kiosk Styles
There are literally hundreds of kiosk enclosures on the market.
These are several examples that are sturdy, secure metal enclosures.
Counter Kiosk
Wall Kiosk
Floor Kiosk
